The Skill of Understanding

By 7017444915 March 26, 2026
There is a certain kind of peace that comes when you know someone you love is safe. One mother, Jeanelle Stokes, shared that before Smart Living, there was always a quiet tension. Even when things were going well, that lingering question remained: What if something happens when no one is right there? At Hope Haven, we believe safety and independence should not compete with one another. They should work together. That belief is what led to the development of Smart Living. Smart Living blends personalized technology, remote support, and in-person care to help individuals live more independently while maintaining a dependable safety net. From our Remote Support Center in Spirit Lake, trained professionals are available 24 hours a day, ready to respond when assistance is needed. Jeanelle put it simply: “I don’t feel like I have to hover anymore. I know someone is there if he needs help.” Homes are equipped with thoughtfully selected tools such as motion sensors, wearable devices, secure video connections, and interactive reminders, all tailored to the member’s individual needs. These tools aren’t designed to replace care, but to enhance it. For Jeanelle’s son Jerrod, constant staff presence was increasing his anxiety. When part of his support transitioned to remote monitoring, there was a noticeable change. Within days, he began reaching out just to say, “Hi, I’m okay.” With that change, he had more space while still knowing support was just a call away. As Scripture reminds us, “The Lord himself watches over you.” - Psalm 121:5 Smart Living reflects that same premise of watchful care, encouraging independence while still keeping support within reach. As this initiative expands, more individuals will have the opportunity to live confidently in their own homes, and more families will experience the peace that comes from knowing help is always near. Your generosity makes that growth possible. It allows us to expand Smart Living into more homes, strengthen our Remote Support Center, and ensure that independence is never separated from safety. If you wish to contribute, please CLICK HERE to donate today. Thank you for your continued support, prayers, and partnership in Hope Haven’s mission.
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Today’s blog is a feature written by Justin Korver featuring his experiences and outlooks from when he was a Hope Haven employee…

I have been teaching art at the university level for 5 years and can honestly say that one of the most important training experiences that I’ve had was working at Hope Haven. I worked in respite and community living while pursuing my bachelor’s and master’s degrees. The hours allowed me to pursue my education but even more importantly my work with Hope Haven was an education in itself. I learned invaluable lessons about working with people with various needs. Learning to empathize plan and accomplish goals with clients at Hope Haven has often prepared me to better serve the students I teach.

While it may seem like the skills learned at Hope Haven would only apply to the people with physical and cognitive disability I have found that learning to support vulnerable populations helps us better understand how to work with all people. I learned to actively listen to verbal and non-verbal communication I learned how to stay calm and diffuse difficult situations and I learned that I was passionate about advocating for others.

Said another way I learned to empathize more fully with more people. The skill of understanding has benefited me in my personal and professional life. Working at Hope Haven was a job but it was also more than a job it was an enriching career. I feel that my work there mattered because it directly impacted the quality of the clients lives. I worked for years at the same waiver home and built trust and relationships with the people there. The clients that I worked with even years later still hold a special place in my heart.

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