Employee Spotlight: Amy

By 7017444915 March 26, 2026
There is a certain kind of peace that comes when you know someone you love is safe. One mother, Jeanelle Stokes, shared that before Smart Living, there was always a quiet tension. Even when things were going well, that lingering question remained: What if something happens when no one is right there? At Hope Haven, we believe safety and independence should not compete with one another. They should work together. That belief is what led to the development of Smart Living. Smart Living blends personalized technology, remote support, and in-person care to help individuals live more independently while maintaining a dependable safety net. From our Remote Support Center in Spirit Lake, trained professionals are available 24 hours a day, ready to respond when assistance is needed. Jeanelle put it simply: “I don’t feel like I have to hover anymore. I know someone is there if he needs help.” Homes are equipped with thoughtfully selected tools such as motion sensors, wearable devices, secure video connections, and interactive reminders, all tailored to the member’s individual needs. These tools aren’t designed to replace care, but to enhance it. For Jeanelle’s son Jerrod, constant staff presence was increasing his anxiety. When part of his support transitioned to remote monitoring, there was a noticeable change. Within days, he began reaching out just to say, “Hi, I’m okay.” With that change, he had more space while still knowing support was just a call away. As Scripture reminds us, “The Lord himself watches over you.” - Psalm 121:5 Smart Living reflects that same premise of watchful care, encouraging independence while still keeping support within reach. As this initiative expands, more individuals will have the opportunity to live confidently in their own homes, and more families will experience the peace that comes from knowing help is always near. Your generosity makes that growth possible. It allows us to expand Smart Living into more homes, strengthen our Remote Support Center, and ensure that independence is never separated from safety. If you wish to contribute, please CLICK HERE to donate today. Thank you for your continued support, prayers, and partnership in Hope Haven’s mission.
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Meet Amy! Amy is a Service Coordinator at Hope Haven in Spirit Lake and has been a part of the team for 8 years.

When explaining why she loves her Hope Haven job, Amy said, “I love when clients are excited to tell me about their day, dreams, goals, and accomplishments. I have the privilege of working with some amazing clients, guardians, co-workers, and outside agencies.”

Amy connects with Hope Haven’s core value “compassionate” because, “It takes compassion to do this job and my compassion for others was the driving force to why I applied with Hope Haven and continue to love what I do within Hope Haven.”

Amy explained how she has grown professionally during her time at Hope Haven, “I started with Hope Haven as a Direct Support Professional before I was considered for a Lead DSP position. I have now been a service coordinator for 3 and a half years. I have grown within the company in the past 7 years and have always felt my contributions to the company is greatly appreciated.”

We appreciate all you do, Amy!

To view the full list of job openings, please click here:  HTTPS://US63.DAYFORCEHCM.COM/CANDIDATEPORTAL/EN-US/HOPEH/SITE/CANDIDATEPORTAL

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