Direct Support Professional: A Fulfilling & Rewarding Role

By 7017444915 May 29, 2026
“Whatever you do, work at it with all your heart, as working for the Lord.” Colossians 3:23 For many years, Ryan made his living as a truck driver. It was work he knew well, but when health concerns made it necessary for him to make a change, he found himself facing an uncertain future. In March of 2024, Ryan was referred to Hope Haven through Vocational Rehabilitation Services for help finding meaningful employment. Like many people starting over, the path was not immediate or easy. Ryan and his employment specialist explored many different opportunities, but the right fit had not yet come along. Then, in April of 2025, BioVerse entered the picture. BioVerse had partnered with Hope Haven before, both through in-house production work and by welcoming individuals on-site to help with production needs. When they began looking for an office assistant, Ryan came to mind. Although he had never worked in an office role, he had basic computer knowledge, a strong work ethic, and a willingness to learn. A work trial was arranged, and almost immediately, it became clear that Ryan and BioVerse were a perfect match. Since joining the team, Ryan has become an important part of BioVerse’s daily operations. His supervisor, Lori Henning, shared that Ryan has shown “a rare combination of technical curiosity and a can-do work ethic.” He has embraced new technology, including AI, to help solve software challenges, and when production needs increased, he stepped onto the manufacturing floor without hesitation. Lori wrote, “He hasn’t just filled a role; he has enriched our company culture and reminded us of the value of a truly dedicated partner.” For Ryan, this opportunity was not simply about finding a new job. It was about finding a place where his skills could shine in a new way. His story shows us that when people are connected with meaningful work, they do more than just fill a role. They strengthen an entire workplace. Your support helps open the door for people like Ryan. Because of your generosity, Hope Haven can continue building partnerships with local employers and help people find places where their skills and strengths are truly valued. If you wish to contribute, plea se CLICK HERE to donate today. Thank you for your continued support, prayers, and partnership in Hope Haven’s mission.
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In this blog Direct Support Professional (DSP) Dante shares his firsthand account of working at Hope Haven and why he loves his job.

I’ve been working with these four awesome guys since August 2018. Previous to starting with Hope Haven  I had been working construction jobs. I was pouring concrete for a while then I was traveling and building grain bins around the country. We even got to go to California for a couple months but it still wasn’t really what I was looking for. Later I found out from my Mom that Hope Haven was looking for help. I thought that it might be a positive change for me and a new experience with a different kind of work from what I was used to more fulfilling maybe.

So I applied. I have always tried to be an open and understanding person and I thought those skills would help me as a new Direct Support Professional. I started out in August and boy I was nervous. But I caught on soon enough and had the joy of getting to know Eric Wayne Dylan and Jeremy. It has been very wholesome for me working with the guys has been a learning experience.  I’ve learned that being personable is more important than being demanding and that those snickers commercials are true; ‘You’re not you when you’re hungry!’ Sometimes a snack is all it takes to turn a crabby guy into a happy guy.

My favorite part of my job has got to be the evening walks we’ll take on the weekends and shoot hoops at the park. It’s not all sunshine and rainbows though! The hardest part of this job for me is calming them down when they are upset and angry. Sometimes all it takes is a little conversation talking through what they are upset about. Our days can bring a lot of surprises but I always find time for spinning Eric around in his chair and getting some laughs out of him! Eric has taught me that it doesn’t need to take much to be happy! 

My advice to a new team member would be to always be open   show the people you’re working with that you respect their choices and what they think and they will give it right back. It has worked for me and I think that the guys and I have not only a good working relationship but a great friendship as well. I also get to work with some of the most helpful and kind staff. I’m glad to be a part of Hope Haven!

Interested in joining our team as a DSP? Apply here.