Direct Support Professional: A Fulfilling & Rewarding Role

By 7017444915 July 27, 2026
ROCK VALLEY—Hope Haven has announced CEO Matt Buley will resign from his position effective July 15 to accept a new role as CEO at Hammer & NER in Wayzata, MN. The move will put Buley and his wife, Theresa, in closer proximity to their four children and five grandchildren. Buley has been Hope Haven’s CEO for nine years, helping lead the Rock Valley-based nonprofit organization through growth, transition, advocacy and continued commitment to its mission of supporting individuals with disabilities locally and around the world. “Serving Hope Haven has been one of the great privileges of my life,” Buley said. “I am proud of this team, our global community and all that we have accomplished together. I will be watching with gratitude and cheering for Hope Haven’s continued success long into the future.” Hope Haven was established in 1964 and is committed to serving individuals with disabilities through a wide range of services, including community living, children’s services, day services, mental health and recovery services, employment services and international wheelchair ministry. The Hope Haven Board of Directors appointed CFO Terry Meyer to serve as interim CEO. Hope Haven strengthened and expanded services across their organization during Buley’s tenure. “Over the past nine years, Matt Buley has guided Hope Haven through significant growth and progress while keeping our mission and the people we serve at the heart of the work,” said Hope Haven board president Ron Boote. “On behalf of the board, I am deeply grateful for his leadership, dedication and the strong foundation he leaves for Hope Haven. We are well-positioned for continued impact in the years ahead.” Buley helped Hope Haven advocate for and secure a revision to Iowa’s funding structure for children’s services, a change that is helping bring children back to Iowa for care. Hope Haven also navigated the COVID-19 pandemic and the historic flooding of June of 2024, leaning on the strength, unity and dedication of its staff, leadership and community. Hope Haven International Ministries doubled production during Buley’s tenure while Double HH Manufacturing expanded its building by 35,000 square feet, increasing space by 85 percent to support future growth as both a manufacturer and an employer of people with disabilities. Hope Haven also completed 11 building projects that expanded or improved space for program services and office operations while homes were built or renovated to support the growth of their residential services. “Excellence courses through this organization, and it has for 61 years,” Buley said. “That has never been about one person. Hope Haven is strong because of the people who show up every day with skill, compassion and commitment to the mission. That mission is in very capable hands, and I believe the organization’s best days lie ahead.” Similar to Hope Haven, Hammer & NER’s mission is to provide people with intellectual and other disabilities the opportunity to live life to its fullest by providing individual-centered support, including customized 24-hour group home supervision and independent apartment programs.. Meyer has been employed with Hope Haven for 17 years and brings extensive organizational knowledge, financial leadership and a deep commitment to Hope Haven’s mission. He also will be closely assisted by Lisa Schwanke, Hope Haven’s chief of staff. Hope Haven’s board expressed confidence in Meyer’s ability to provide steady leadership during this transition while continuing to support Hope Haven’s staff, programs, partners, and the individuals served. Hope Haven’s Board also has engaged JobfitMatters, an executive search firm for Christian leaders in Franklin, TN, to recruit the next CEO. JobfitMatters led the search that led Hope Haven to hire Buley in 2017 and it has led searches for senior leadership at Dordt University in Sioux Center and Northwestern College in Orange City.
Show More
A group of people are playing instruments on a stage in front of a crowd.
By Hope Haven October 24, 2025
February 13, 7:00 PM - 11:00 PM
A large group of people are sitting at long tables in a large room.
By nicole.andree October 6, 2025
March 27, 2026
More Posts →

In this blog Direct Support Professional (DSP) Dante shares his firsthand account of working at Hope Haven and why he loves his job.

I’ve been working with these four awesome guys since August 2018. Previous to starting with Hope Haven  I had been working construction jobs. I was pouring concrete for a while then I was traveling and building grain bins around the country. We even got to go to California for a couple months but it still wasn’t really what I was looking for. Later I found out from my Mom that Hope Haven was looking for help. I thought that it might be a positive change for me and a new experience with a different kind of work from what I was used to more fulfilling maybe.

So I applied. I have always tried to be an open and understanding person and I thought those skills would help me as a new Direct Support Professional. I started out in August and boy I was nervous. But I caught on soon enough and had the joy of getting to know Eric Wayne Dylan and Jeremy. It has been very wholesome for me working with the guys has been a learning experience.  I’ve learned that being personable is more important than being demanding and that those snickers commercials are true; ‘You’re not you when you’re hungry!’ Sometimes a snack is all it takes to turn a crabby guy into a happy guy.

My favorite part of my job has got to be the evening walks we’ll take on the weekends and shoot hoops at the park. It’s not all sunshine and rainbows though! The hardest part of this job for me is calming them down when they are upset and angry. Sometimes all it takes is a little conversation talking through what they are upset about. Our days can bring a lot of surprises but I always find time for spinning Eric around in his chair and getting some laughs out of him! Eric has taught me that it doesn’t need to take much to be happy! 

My advice to a new team member would be to always be open   show the people you’re working with that you respect their choices and what they think and they will give it right back. It has worked for me and I think that the guys and I have not only a good working relationship but a great friendship as well. I also get to work with some of the most helpful and kind staff. I’m glad to be a part of Hope Haven!

Interested in joining our team as a DSP? Apply here.