All About Community Living Coaching

By 7017444915 March 26, 2026
There is a certain kind of peace that comes when you know someone you love is safe. One mother, Jeanelle Stokes, shared that before Smart Living, there was always a quiet tension. Even when things were going well, that lingering question remained: What if something happens when no one is right there? At Hope Haven, we believe safety and independence should not compete with one another. They should work together. That belief is what led to the development of Smart Living. Smart Living blends personalized technology, remote support, and in-person care to help individuals live more independently while maintaining a dependable safety net. From our Remote Support Center in Spirit Lake, trained professionals are available 24 hours a day, ready to respond when assistance is needed. Jeanelle put it simply: “I don’t feel like I have to hover anymore. I know someone is there if he needs help.” Homes are equipped with thoughtfully selected tools such as motion sensors, wearable devices, secure video connections, and interactive reminders, all tailored to the member’s individual needs. These tools aren’t designed to replace care, but to enhance it. For Jeanelle’s son Jerrod, constant staff presence was increasing his anxiety. When part of his support transitioned to remote monitoring, there was a noticeable change. Within days, he began reaching out just to say, “Hi, I’m okay.” With that change, he had more space while still knowing support was just a call away. As Scripture reminds us, “The Lord himself watches over you.” - Psalm 121:5 Smart Living reflects that same premise of watchful care, encouraging independence while still keeping support within reach. As this initiative expands, more individuals will have the opportunity to live confidently in their own homes, and more families will experience the peace that comes from knowing help is always near. Your generosity makes that growth possible. It allows us to expand Smart Living into more homes, strengthen our Remote Support Center, and ensure that independence is never separated from safety. If you wish to contribute, please CLICK HERE to donate today. Thank you for your continued support, prayers, and partnership in Hope Haven’s mission.
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Most of us at Hope Haven consider ourselves pretty fortunate to have found our place within this amazing organization. Whether we sought out our positions with purpose found them by happy accident or were pulled in by a higher calling most of us have been blessed with job benefits that have exceeded our expectations. Lori Richardson Certified Community Living Lead Coach made time in her busy day to talk about what it means to work here.

“It is a privilege to support individuals I serve ” said Richardson who has been a Hope Haven employee since 2007. “When I walk into this place I get a warm welcome from our clients. It’s an honor to make a difference in their lives just like they have made a difference in mine.”

When her nephew was born with Down Syndrome Richardson was determined to learn and be the best aunt she could be. She sought out Hope Haven interviewed and was hired. “From that day on   I would receive the knowledge I needed ” she said. “And more heart tugs than I can count.”

Many years later she was approached to become a Lead Coach which she eventually accepted in October 2015. “This job takes loyalty commitment and dependability ” she adds. “It also takes a positive attitude compassion patience and a willingness to learn. Fun and excitement are required. Laughter is necessary. And happiness is a natural byproduct.”

In her ten years with our organization Richardson has learned a few things about herself and the people she serves. “You have to be an active participant. You need to work hard to build the skills that are necessary and then you need to follow through be professional and value the work of the others on your team ” she said. “More than that it’s important to understand our clients and meet them where they are—find their strengths encourage growth in their weaknesses accept their limitations. We all deserve to contribute and participate in our larger community. Some of us just need a little more help.”

Richardson goes on to say that improving the quality of life for others is one of her favorite parts of the job. She also enjoys the flexibility of being able to schedule work around my family and activities.

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