How many people does Hope Haven employ?

• We have approximately 700 employees

 How many people are served at Hope Haven?

• In the fiscal year 2010, Hope Haven served 1,355 people; 818 adults and 561 children

 How many counties does Hope Haven work with?

• Hope Haven currently serves individuals in  58 out of the 99 counties in Iowa

 How many service locations are there?

• Vocational – 3
• Residential – 30 in Iowa; 4 in Minnesota
• Psychiatric Rehabilitation Services – 8
• We also offer Respite, Child Welfare and Remedial Service, Family Team Meeting, Dream Teams, Victim Offender Mediation, and Child Mental Health Services

 How often do I get paid if I work for Hope Haven?

• Bi-weekly

 Do you offer any opportunities for pay increases?

• Yes, if you complete your orientation period, obtain your Medication Manager/CPR Certification, and Skill Advancement.

 What kind of shifts do you offer?

• Day shifts start from 6:00am to 8:00am and run anywhere from 8-12 hours. Evening shifts begin approximately at 2:00pm to 4:00pm and run anywhere from 8-12 hours. Overnight shifts start approximately at 10:00pm to 11:00pm and run anywhere from 8-12 hours. Your schedule can be a combination of any of these shifts.

 If I work an overnight, will I be able to sleep?

• At our adolescent homes there is no sleep while working. In the adult waiver/group homes and in or respite services you are allowed anywhere from 3-6 hours of sleep time.

 What are the main duties of an overnight shift?

• It varies in each site; however the most common duties would include cleaning, bed checks, and being available for clients if they need something.

 Do I need to know how to use a computer?

• Yes,  All documentation for clients is completed on the computer, follows a specific format, and needs to be completed on each shift.